1. Password Length: Your password must be at least 8 characters long and maxlength is 20 characters. Longer passwords are generally more secure.

2. Password Complexity: It should include a mix of the following:

   • Uppercase letters (A-Z)
   • Lowercase letters (a-z)
   • Numbers (0-9)
   • Special characters (e.g., !, #, $, %, ^, &)

3. Avoid Common Passwords: Do not use easily guessable passwords, such as "password", "123456", or "qwerty". Avoid using easily discoverable information like your name or birthdate.

4. Password Expiry: For added security, we recommend changing your password every 90 days. You will receive email reminders to update your password.

5. Password History: Your new password cannot be the same as any of your last five passwords. This prevents reuse of old, potentially compromised passwords.

6. Account Lockout: After three consecutive failed login attempts, your account will be temporarily locked for 30 minutes. Contact our support team if you need assistance unlocking your account.

7. Password Recovery: In case you forgot your password, we offer a secure password recovery process that may involve verifying your identity through email or other means.

Remember, the strength of your password is essential for protecting your account. Avoid using easily guessable information and consider using a passphrase—a combination of unrelated words that is easy to remember but hard to guess.

If you have any questions or need assistance with password-related matters, please don't hesitate to contact our support team.